ordering faqs

Changes & Cancellations

  • Any changes or cancellations to orders for Tuesday through Friday must be made by 4 p.m. the day prior to delivery.
  • Any changes or cancellations to orders for Sunday or Monday must be made by 4 p.m. on Friday.
  • Any changes or cancellations to orders for Saturday must be made by 4 p.m. on Thursday.
  • We are unable to accept same-day cancellations. However, if your order has not been prepared, we will cancel it for you. If it has already been completed, we can either deliver it to a different address, schedule delivery for the following day, or donate it on your behalf. For cancellation requests before our opening hours, please call (303) 657-1600 and leave a message with your order number.
  • In the case of inclement weather, please contact the office at (303) 657-1600 to inquire about any temporary adjustments to the cancellation policy.